Returns & Refund Policy

We want you to be fully satisfied with your purchase. Please review our return and refund policy carefully.

Return Eligibility:

Returns are accepted within 7 days of delivery for items that are unused, unopened, and in their original packaging. To be eligible for a return, you must contact us within 7 days of receiving your order.

Non-Returnable Items:

The following items are non-returnable:

- Opened or used food products

- Sale or clearance items

- Gift cards

Return Process:

To initiate a return, please contact us at [your email] with your order number and reason for return. Once your return is approved, we will provide return instructions. Customers are responsible for return shipping costs unless the return is due to our error (damaged or incorrect item).

Refunds:

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within 5–10 business days. Pre-order items may be refunded if the customer requests cancellation before shipment.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the damaged product and packaging. We will arrange a replacement or refund at no additional cost.

Shipping Fees:

Original shipping fees are non-refundable unless the return is due to our error.

Contact:

For any return or refund-related inquiries, please contact us at:

Email: order.pe25@gmail.com